We are a team of logistics & transportation management professionals who you can trust and rely on to effectively manage your transportation service requirements. With decades of transportation Supply Chain management experience, we provide our customers with cost effective transportation solutions. Our commitment to investment in state of the art business intelligence, visibility and tracking technology and taking pride in being a total solutions service provider is what sets us apart from your typical transportation company.
Our overall combined freight volumes managed on behalf of our customers allows us to aggressively negotiate and secure preferred transportation rates. We identify “best-of-breed” carriers in all modes of transportation and work to establish a sound business relationship with them based on our qualification process and their ability to provide a reliable and quality service. Our satisfied customers are realizing significant bottom-line freight savings while experiencing a reliable and consistent service.
We recognize that each customer may be different with unique requirements so we provide our customer with the personalized service touch. A dedicated Customer Service Representative, (CSR) is assigned. We believe that assigning a dedicated CSR results in better overall service and support for the customer. Establishing standard operating procedures, (SOP) also ensures ultimate customer satisfaction.
Our team of professionals understand the importance of staying on top of industry news, challenges, and game changing events so we can assess the impact to our customers. Based on our assessment we will determine go forward steps if at all necessary to ensure our customers are looked after accordingly.
We offer our customers many different value add services which have been designed to introduce bottom line savings and enhance our customer support capabilities to our valued customers.
“Not only did we realize a 15% reduction in freight spend in our first year, but we soon realized that we could never approach the level of expertise that 3PL Links brings to the table.”
– Richard Boyer, Solowave Design
"We could never approach the level of expertise that 3PL Links brings to the table."